Terms and Conditions
By accessing or using our cleaning services, you agree to comply with and be bound by these Terms
and Conditions. If you do not agree with any part of these terms, please refrain from using our
services.
- Acceptance of Terms: By accessing or using our cleaning services, you agree
to comply with and be bound by these Terms and Conditions. If you do not agree with any part
of these terms, please refrain from using our services.
- Services and Payment: We offer cleaning services as described on our
website. Payment terms, including rates and payment methods, will be outlined in our
agreement or invoice. Services will be rendered upon receipt of payment.
- Cancellation and Rescheduling: Clients may cancel or reschedule services
with advance notice. Cancellations made less than 24 hours before the scheduled appointment
may incur a cancellation fee.
- Access to Premises: Clients must provide access to the premises at the
scheduled service time. If access is denied, a fee may be charged. Clients are responsible
for securing pets during the cleaning process.
- Customer Responsibilities: Clients are responsible for providing accurate
information about their premises and any specific cleaning requirements. Any changes to the
premises or service requirements must be communicated in advance.
- Liability: While we take utmost care in our cleaning services, we are not
liable for damages or losses to personal property. Clients are advised to secure valuables
and report any concerns immediately.
- Quality Assurance: We strive to provide high-quality cleaning services. If
you are dissatisfied with the service, please notify us within 1-2 business days, and we
will work to address and resolve the issue promptly.
- Confidentiality: Our staff is committed to maintaining confidentiality
regarding clients’ homes and personal information. Any sensitive information shared during
the cleaning process will be handled with discretion.
- Indemnification: Clients agree to indemnify and hold us harmless from any
claims, losses, or damages arising from the use of our services, including but not limited
to, any breach of these Terms and Conditions.
- Termination: We reserve the right to terminate services or refuse future
services to any client for reasons including but not limited to, non-payment, disrespectful
behavior, or violation of these Terms and Conditions.
- Governing Law: These Terms and Conditions are governed by the laws of
Connecticut. Any disputes arising from these terms will be resolved through arbitration or
the appropriate legal channels.
- Updates to Terms: We may update these Terms and Conditions periodically.
Clients are responsible for reviewing the terms regularly. Continued use of our services
after any modifications constitutes acceptance of the updated terms.
Contact Information: If you have any questions or concerns, please contact us at
(860) 857-4165 or totherescuecompany@gmail.com
